Privacy Policy

This Privacy Policy sets out how MENA Technologies, Inc. (“we”, “us” or “our”) collects, uses and protects any information that you give us when you use our websites, mobile applications, or any other products or services offered by us (the “Services”), including without limitation the website and the CarPal mobile application. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy, as updated from time to time.

Updates to This Privacy Policy

We may change this Privacy Policy from time to time by updating this page or link. You should check this page or link from time to time to ensure that you are acquainted with any changes.

Collection of Your Information

We collect or receive information about your interactions with us. Depending on how you use our Services, your information may include:

  • registration-related information (such as name, addresses, e-mail addresses, telephone numbers, occupation, product or vehicle information, product or vehicle history);
  • information about the Services that you use, how frequently you use them, how you connect to us and obtain the Services, and your responses to the offerings presented or made available by us;
  • customer service information about you as a user of our Services;
  • location data;
  • information about any devices, connections and methods used to access and interact with us; and
  • other information related to your use of the Services, including information that you publicly post using tools made available by us.

We may also receive or collect certain technical information when you use our Services. This may include: your browser or operating system; your manner of connecting to the Internet and the name of your Internet service provider or wireless carrier; your Internet protocol (IP) address; information about referring websites or services (websites you used immediately prior to using our websites or other Services); exiting websites or services (immediately after using our website or other Services); and data relating to malfunctions or problems occurring when you use our Services. Additionally, we may collect information about other software on your device for the limited purpose of protecting your security or improving your online experience.

How Your Information Is Used

Your information is used for purposes that include:

  • to provide, operate and improve the Services available through us;
  • to personalize the content provided to you;
  • to fulfil your requests for tools, software, functionality, features and other products and services;
  • to communicate with you and to respond to your inquiries;
  • to conduct research about your use of our Services; and
  • to help offer you other products, features, or services that may be of interest.

We may use cookies, web beacons and other technologies in combination with your information to enhance and personalize your experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, it’s important to remember that many of our Services may not function properly if our cookies are disabled.

We may transfer the information described in this Privacy Policy to, and process and store it in, other countries, some of which may have less protective data protection laws than the region in which you reside. Where this is the case, we will take appropriate measures to protect your personal information in accordance with this Privacy Policy.

To preserve the integrity of our databases, we retain personal information (i.e., information that is identified with you personally and could be used to contact you directly such as full name, mailing address, phone number, credit/debit card information, or email address) and demographic information (i.e., information that is not identified with you personally; this may include, but is not limited to, post code, hometown, username, device information, device location, IP address, SMS data, transaction information, gender, age/birth date, browsing history information, searching history information, and registration history information) for an indefinite length of time. We consider your submissions as consent to store all your information in one place for an indefinite length of time, if we so wish. If required by law, we will nullify user information by erasing it from our database.

By using the Services, you do hereby represent and warrant that you understand and agree that all information submitted by you through the Services or otherwise to us becomes our property and may be used at our sole discretion in accordance with this Privacy Policy and our Terms and Conditions of Use Policy.

Your Personal Information

To register for an account, we require you to supply us with your email address and, depending on the Service, other information, including other contact information. We use your email address and other contact information you provide us to confirm your order, to communicate with you in case of an order problem, and depending on the Service, to provide it. You may later access this contact information, update it, modify it and delete any inaccuracies by accessing your account through the User Profile or other link on the user main page. We may disclose your personal information (such as name, product or vehicle information, service request, and contact information) to our staff and to independent service providers involved in the provision of your Service. We also use this information to analyze, support, facilitate and improve your use of the website and our Services, to communicate with you, for internal purposes and to comply with any requirements of law. We do not sell and will not divulge your personally identifiable information to third parties other than as specified in this Privacy Policy without your permission unless we are legally obliged to do so (for example, if required to do so by court order or for the purposes of prevention of fraud or other crime).

Sharing of Your Information

We do not rent or sell your personally identifiable information to third parties for their marketing purposes. We may share your information with third parties to provide products and services you have requested, when we have your consent, or as described in this Privacy Policy.

We may share aggregated, non-personally identifiable information with our business partners, such as publishers or connected sites. We may also disclose such information publicly to show trends about the use of our Services.

The contents of your online communications, as well as other information about you as a user of our Services, may be accessed and disclosed under the following circumstances: in response to lawful governmental requests or legal process (for example, a court order, search warrant or subpoena), in other circumstances in which we have a good faith belief that a crime has been or is being committed by a user of our Services or that an emergency exists that poses a threat to the safety of you or another person, when necessary to protect our rights or property, or for us to render the Service you have requested.
We may use independent service providers in the provision of our Services to you. Their access to and use of information is limited to these purposes.

In the event that ownership of our company were to change as a result of a merger, acquisition, or transfer to another company, your information may be transferred. If such a transfer results in a material change in the use of your information, you will be provided notice (which may be via updates to this page) about the choices you have to decline to permit such a transfer.

Your Choices About Your Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on this website or with respect to our other Services, consider what information to include and exclude; in addition, there may be a box that you can click to indicate that you do not want your information to be used for direct marketing purposes.
  • We may provide you with access to your registration information and the ability to edit this information in your account settings. Please be aware that even after you delete or update information within our Services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
  • Some of our Services may provide you with additional information and choices about your privacy, which you should review.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by informing us.

Our Commitment to Security

We have established safeguards to help prevent unauthorized access to or misuse of your information, but cannot guarantee that your information will never be disclosed in a manner inconsistent with this Privacy Policy (for example, as a result of unauthorized acts by third parties that violate applicable law or our policies). To protect your privacy and security, we may use passwords or other technologies to register or authenticate you, to enable you to take advantage of our Services, and to allow you to access and to correct your personal information.


Our Services are intended for a general audience, and children under the age of 16 should not register, or should only register with the consent of a parent or guardian.

Last updated: 9 March 2017.