THE NEXT GENERATION OF ROADSIDE ASSISTANCE™

CarPal is a global roadside assistance digital platform that connects companies with their customers and roadside assistance professionals.

Our industry offerings cater to car manufacturers, dealer networks, roadside assistance organisations as well as car hire, insurance and fleet management companies.

Clients

We currently provide digital solutions to roadside assistance organisations serving some of the best automotive brands in the world.

How it works

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Request

Customer requests assistance via the mobile app, web app or the call centre.

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Dispatch

CarPal dispatch system complexly analyses the request and assigns the most suitable and closest Service Provider.

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Assistance

Service Provider arrives at the location and proceeds with assistance.

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Feedback

Customers rate their roadside assistance experience via the mobile app, web app or the call centre.

Digital communication is supported by a call centre to provide customers with the most comfortable ways to request assistance, pinpoint location and monitor the progress.

The CarPal platform is designed and managed by a team of roadside assistance professionals as well as future shaping technology geeks.